|UK Standard||Free||All orders||Estimated delivery is 3-5 working days from the dispatch date.|
|Europe||£10.99||All orders||Overseas orders are currently subject to a delay due to Royal Mail overseas delivery problems.|
|Rest of World||£10.99||All orders||Overseas orders are currently subject to a delay due to Royal Mail overseas delivery problems.|
When will my order arrive?
Most orders should arrive within the estimated delivery times shown for your delivery service.
When will my order be dispatched?
We aim to process and dispatch all gift orders within 24 hours of ordering, excluding weekends. We aim to process and dispatch all cartoon orders within 5 working days of ordering, excluding weekends.
What delivery partners do you use?
Delivery will be made by Royal Mail or via an equivalent courier. Unfortunately we are unable to guarantee delivery by a specific courier. International orders are sent via Airmail on a priority service as standard.
My order hasn’t arrived yet. What should I do?
Standard delivery takes up to 5 working days once we dispatch your order. With this in mind, please allow 10 working days from when you placed your order before contacting us. Orders may be affected by postal service delays, which are unfortunately outside of our control.
Will all of my items be delivered at the same time?
We aim to ship out items ordered at the same time, within the same parcel, however this is not always possible. If all of your items are in stock when the order is placed we will do our best to despatch your order as one parcel. If one of the items within your order is out of stock, then your order may be held until all of the items become available, or sent in a separate parcel.